The Secret to Your Security and Our Success:
- 50 years of experience
- Award winning, motivated staff
- Nationwide coverage
- State of the art technology
- System hardware redundancy
- Emergency power backup
With over 50 years of experience in Live Answering and Call
Center Services, we’re familiar with every
nuance of the call center industry. What
makes us the best? Our award winning staff. Each member
of our team is a skilled, highly motivated
individual whose goal is the success of your
business. The reduced costs and reduced
call-management responsibilities will give
your company the additional resources to
focus on the core functions of the business.
Here's what we do. Central Communications is a nationwide provider
of call center services. We've been supporting our customers and their businesses across the United States for over 50 years from our home office in Riverside,
California. That's what we mean when we say, "When Business Calls…Experience Answers". All kinds of business—the best kind of experience.
"We believe in the best: the best technology, the best staff, and the best service. These three things give us what we strive for—the best clients."
 Here's how we do it: Central Communications achieves the best technology by using a high quality, web-enabled telephone (ACD) system with integrated virtual assistant functionality,
protected by system redundancy and emergency power backup. We stay at the forefront of our industry through memberships in professional call center associations
like Unity, ATSI, and SNUG.
To find and keep our award winning staff we offer competitive wages and benefits, screen applicants carefully, and provide an attractive,
comfortable work environment. Finally, we achieve the best service by training our staff extensively, recording and monitoring calls for quality assurance, and
setting goals to go "above and beyond" for our customers.
Here's what we can't do. We describe many of the services we offer on this website. But we can't describe the hundreds of service combinations we can customize
for your business. Why not? Because you're unique, and we'll customize your service package to meet your exact needs. Just call us today for more information—it's that easy! |
