Central Communications more than an Answering Service Logo Business Calls, Experience Answers
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The Secret to Your Security and Our Success:

  • 50 years of experience
  • Award winning, motivated staff
  • Nationwide coverage
  • State of the art technology
  • System hardware redundancy
  • Emergency power backup

 

With over 50 years of experience in Call Center Services, we’re familiar with every nuance of the call center industry. What makes us the best? Our staff. Each member of our team is a skilled, highly motivated individual whose goal is the success of your business. The reduced costs and reduced call-management responsibilities will give your company the additional resources to focus on the core functions of the business.

Here's what we do. Central Communications is a nationwide provider of call center services. We've been supporting our customers and their businesses across the United States for over 50 years from our home office in Riverside, California. That's what we mean when we say, "When Business Calls…Experience Answers". All kinds of business—the best kind of experience.

We believe in the best: the best technology, the best staff, and the best service. These three things give us what we strive for—the best clients.

Here's how we do it: Central Communications achieves the best technology by using a high quality, web-enabled telephone (ACD) system with integrated voice mail, protected by system redundancy and emergency power backup. We stay at the forefront of our industry through memberships in professional call center associations like Unity, ATSI, and SNUG. To find and keep our award winning staff we offer competitive wages and benefits, screen applicants carefully, and provide an attractive, comfortable work environment. Finally, we achieve the best service by training our staff extensively, recording and monitoring calls for quality assurance, and setting goals to go "above and beyond" for our customers.

Here's what we can't do. We describe many of the services we offer on this website. But we can't describe the hundreds of service combinations we can customize for your business. Why not? Because you're unique, and we'll customize your service package to meet your exact needs. Just call us for more information—it's that easy!

Call the Best: (800)876-7707
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