About Us

With over 50 years of experience in call center services, Central Communications is familiar with every nuance of the call center services industry. We are a nationwide provider of call center services with two locations in Southern California to serve you. Our services offer you the benefits of a professional, on-site receptionist without the labor cost and additional overhead of an employee. Reduced costs and reduced call-management responsibilities will give your company the additional time and resources to focus on your core business. What distinguishes us from our competition is our professional, well-trained staff (hear our staff on a call). Each member of our team must pass our extensive training curriculum, after completing a thorough screening process.

Our philosophy is to hire the most professional staff and employ the most current, state-of-the-art technology to provide our clients with the most professional service available in the industry. Central Communications licenses a high quality, web-enabled ACDsystem with integrated voice mail, protected by system redundancy and emergency power backup. We remain at the forefront of our industry through memberships in professional call center associations such as Unity, ATSI (Association of Teleservices International), and SNUG (Startel National Users Group).

In order to hire and retain professional staff, we offer competitive wages and benefits, screen applicants carefully, and provide an attractive, comfortable work environment. By training our staff extensively, recording and monitoring calls for quality assurance, and setting goals, we offer our clients the best service possible.