Whether through our Free Web Portal, Text Message (SMS), Secure SMS Smartphone App (HIPAA Compliant), Email, Pager, Voice Mail or by Fax, Central Communications has a variety of options for clients to choose from in how they would like to receive information and messages related to their service. Further, our services are completely customizable, and we are happy to adapt to your business’s unique needs.
FREE WEB PORTAL
Access your account online from your PC, smart phone and/or tablet to view your messages, update your account information and view/modify your On Call schedule with our easy-to-use web portal.
TEXT MESSAGE AND SECURE SMS APP
We can send your messages directly to your mobile device as a text message. If you require a secure method of receiving your messages we also offer a Secure SMS App for both iOS® (iPhone®, iPad® and iTouch®) and Android® OS users. Our app is fully HIPAA compliant.
Our e-mail delivery gives you the greatest flexibility of any delivery service because you can access your calls and other files from anywhere. Messages, product orders, and even voice mail calls can be delivered to the appropriate e-mail address as an attached file for increased convenience and organization.
DIGITAL OR ALPHANUMERIC PAGER
If your organization still relies upon digital or alphanumeric pagers, that’s not a problem. We can deliver a call back number or the text of the message directly to your device. If you have a two-way pager you can even communicate directly with one of our Call Center Agents.
VOICE MAIL DELIVERY
The option is yours–Central Communications can deliver your messages to any voice mailbox you choose, whether it’s one we provide for you, a mailbox you have on a system at your place of business, or a mailbox you have from another vendor, such as your telephone company.
For some clients, the best format for messages or orders can be plain old paper. Central Communications can do that too. Provide your fax number and Call Center Agents will fax after every call, overnight (to keep your fax machine free during business hours), at pre-scheduled times throughout the day, or upon your request.