For the Second Consecutive Year Central Communications Wins Prestigious ATSI Award!

June 1, 2009

Central Communications of Riverside, CA has been honored with the exclusive 2010 Award of Excellence. This marks the second year in a row that Central Communications has demonstrated award winning quality. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Central Communications was presented with the award at ATSI’s 2010 Annual Convention held at the Westin Gaslamp Hotell, in San Diego, CA.

After six months of intensive testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients - the cornerstones of the Call Management Industry.  If a company scored 80% or better in ALL categories, they are presented with the coveted Award of Excellence.

"The ATSI Award of Excellence offers the industry the kind of quality testing and benchmarking that is essential to help us establish the kind of service levels that are being demanded by our customers. There are no winners and losers in this program;   participation itself guarantees you will provide a higher level of service!” says ATSI President, Mike Fultz. ATSI extends its congratulations to the staff of Central Communications on their proven quality service to their customers.

About ATSI

The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services.  ATSI now encompasses companies across the United States offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.

About Central Answering Service Inc.

Central Answering Service Inc., one of the nations most respected call center operations has been in business for over 50 years offering state of the art operator based call centers featuring  inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.

Central Answering Service Inc. operates centers in two locations, Central Communications located in Riverside, Ca. and operating nationwide, as well as South Coast Answering Service located in the California beach side  town of San Clemente and focusing on providing customized services for the Orange County business community.

Call today to take us for a free 30 day test drive.

Why does Cental Communications give you a 30 day trial when most answering services only allow 7 or 14? Simple, one of the most common questions we are asked is how much does our service cost? Well that depends entirely on the quantity and type of calls you receive. The only true way to answer that question is to let you use our service for 30 days and then take a look at your actual usage. Then we can then tell you the very best plan for you and precisely how much it will cost. Makes sense doesn't it? Why not let us set up your trial today?