Just The FAQs Ma’am

When we first meet our clients it’s important for us to establish a baseline of questions that most people ask when they call into their company. Questions such as what are your hours of operation, when are you, who do I talk to about setting up an account? Those are all pretty common questions potential […]

How Central Comm Can Help Your Business

A common complaint that most principals of growing businesses have is either not enough time, or not enough money. It seems like when there are plenty of orders for good and services there aren’t enough hours in the day to get those orders fulfilled and out the door on time.

Happy Memorial Day

  It’s that time of year. That time of year when we were children and it meant that school would be out soon. The days are longer, the nights shorter and the weather is warmer. There are barbecues, trips to the beach and pool parties for some. For my family, it always meant that summer […]

Achieving Work/Life Balance

  Achieving Work / Life Balance. Is there really such a thing?  Americans are notorious for their lack of work/life balance. Too many of us work through lunch, stay late and don’t take our allotted vacation time. But that is changing.

Becoming Successful

Success means looks different for each of us. For a long time, the picture of success was a fast, expensive car, a big fancy house and designer shoes. I think that’s changing. Most of the people who really coveted those things saw that they aren’t the end all be all in life. Success can mean […]

Friday the 13th!

I think some of the younger people I know, including my children, are far less superstitious than people in their 50’s and 60’s. Why is that? It’s my opinion that those of us who are a tad older grew up around all these crazy superstitions. Drop a fork and it means company is coming, if […]

What Do YOU Do Better Than Your Competitor?

What is it that makes your company different from the rest of the companies in your field? What DO you do better than the others? What differentiates you? Those are tough questions. Most people say, “I deliver a better quality  of service”. Or, “we really care about our customers”. Those are fine, but guess what? […]

Managing Stress At Work

No matter how much we love our jobs, there are bound to be those days where it seems like nothing goes quite right. Even if our own day is going well, everything is on track, tasks are getting completed, everyone on our team is in synch, there can be that one customer who is NOT […]

How to Stay Productive

Between constant meetings, phone calls and emails, staying productive at work can be a challenge. However, the odds of staying productive can be greatly improved by taking some simple steps to lighten your workload.

The Proper Way To Answer Phones

This is a post we did years ago here on Central Comm, but it’s still relevant today, perhaps more so in the current age of rude rules. See if you agree Written by Randall Olson Every time that your business telephone rings, there is an opportunity to build or damage a customer relationship. When an […]