Managing Stress At Work

No matter how much we love our jobs, there are bound to be those days where it seems like nothing goes quite right. Even if our own day is going well, everything is on track, tasks are getting completed, everyone on our team is in synch, there can be that one customer who is NOT […]

Does Your Business Need Central Comm?

I was at an informal networking group the other day and I heard something interesting. A local plumber was bemoaning the fact he may be losing business because he has so much work that it’s hard to keep up with the phone calls. He wasn’t in the group I was sitting with, so I waited […]

The Importance of Punctuality

Whether you work for a company, like Central Comm, or you are your own boss, it’s important you be on time for your appointments and commitments. To most people, habitual lateness is a sign of disrespect. It can get you in hot water, make people frustrated with you, and ultimately it can get you fired!

Why Customer Service Is Important

There is a saying which goes something like this “People won’t always remember what you did for them, but what they will remember is how your made them feel.” As a company, your product lines may be top drawer, your knowledge may be exceptional, but if your customers don’t feel valued, what then? There are […]

The Year of the Tradesmen and Women

The Holiday season is over. Our lives are returning to normal now that we have celebrated the end of the last year. Presents are put away, decorations are taken down, family has returned to their homes. For some it’s a relief, for other it leaves a hole that’s not easily filled. Either way, for most of […]

Central Comm

  At Central Comm, our business takes care of business  calls for other  busineses. Our services range from a traditional,, night time answering service to dispatch services for your service based busineses and e-commerce support for on-line businesses. We service companies all over Calfornia and Nevada and in between. Some of our customers are in […]

Getting Your Phones Answered During a Disaster

Hurricanes and floods, wildfires burning entire towns, whole industries which may not be able to deliver products for years. You didn’t need to hear this from us, it’s all over the news these days. 

Great Customer Service

  AT Central Comm we interface with all different manner of businesses. From Law Offices to Service Companies. What we have found is, just like us, most successful businesses offer great customer service. WE all strive to deliver quality products, but what really creates customer loyalty is the quality of the service they receive from […]

Answering Phones for HVAC Companies

  It’s summer time, we love the feeling in the air, and by the afternoon, many of us who live in warmer areas of this great country of ours also love the feeling of our nice, cool air conditioning. Whether you live in Riverside, Vegas, Phoenix, or Orlando, the temperature in your home can become […]

Can You Install an Air Conditioner and Answer the Phone at the Same Time?

  It is HOT out there. I believe this is going to be one for the record books. If you own and operate an Air Conditioning Company, you are going to be busy this year. Doesn’t it always seem to go that people neglect their heating and cooling systems all year long, and then they […]