Have you ever called a company and had the person answer the phone simply say “Hello“? Is that unnerving? Does that put you off balance just a bit? It does for me. There is a right way and a wrong way to answer a business phone call. Just grabbing the phone and saying Hello in […]
Your Website is all set. The designer assured you that in no time your phone is going to be ringing off the hook. You have Google Ads running, Facebook Ads in place, your LinkedIn is up to date and your staff is ON IT with Pinterest and Instagram. Boom!! You are ready.
Are you getting ready to start your own business? How exciting! We remember when we decided to go into the Answering Service Business. It was scary and exciting all at the same time. In our situation, Central Comm was not a business that we started from the ground up. We bought an existing business that was […]
Our website has pretty comprehensive information about our hiring and training practices here at Central Communications. Still, people call with questions from time to time, and we love questions. It means that the people who call us to inquire about our services are doing their due diligence. They are paying attention to the details, and […]
I have had a few different careers in my lifetime. Over that time I have learned so many new and exciting things, but I will confess when I was first learning some of these things, I was far from excited. I like to do things well, some people would call that being a perfectionist. I […]
Central Communications is a live 24/7 answering service. We service the customers of customers in lots of different vocations, from Medical Facilities to Plumbers. It doesn’t matter what trades we are serving, every so often we are going to be taking calls from a person who is in a panic.
If you have never used an answering service or virtual receptionist before you might be saying to yourself, “How does this work?” It is pretty straight forward. We get your information, set up a series of questions and answers and the we find out from you how you would like us to handle your calls […]
If you are looking for a new career then getting in on the ground floor of the Corporate Wellness Industry is a great place to begin. According to Inc. Magazine, the corporate wellness Industry is thought to be in the $7 billion range. Business owners lose millions of dollars each year in their health […]
When your business is a success, our business is a success. Each week we offer advice for businesses of all sizes. Today we are going to share some basic marketing information. This is an informative post by Jayson Demers from Entrepeneur Magazine.. 1. Ignoring the brand Trying to market your business without a brand is […]
Small business, big business, multi-national business, local business. No matter the size or structure of your business, phones need to be answered.