How You Treat Your Customers Matters

When you have been in business as long as Central Comm, you know for certain that it’s customer service that sets you apart from other businesses. In some instances, you are offering a product which is not truly unique, so what will differentiate you from your competition? It’s probably not price. In our case, we […]

The Doctor Is Out, May I Help You?

  It’s late in the evening, your patient is calling because they feel ill, and you went home at 6:00 pm, tired and beat. What happens now? Will the phone simply ring and ring with no answer? Will a pre-recorded message come on and ask them to leave a voice mail? Or will a person […]

Busy General Contractors

Photo by Real Stone and Granite Corporation – Look for kitchen pictures     For about 10 years, almost none of the major builders were building homes in any large numbers, and now there is a housing crunch. It will be made more critical when the millennials get closer to the age where they are […]

Exciting News About Higher Education in Nevada

  Central Comm has two main offices, one is in Riverside, Ca and the other is in Henderson, NV. We like to keep abreast of things that affect the people in those two states, as well as the rest of the country. Today we came across an exciting post from Shelley Berkley of Touro University: […]

The Importance of Follow Up

We have all heard the phrase “the fortune is in the follow up” but are you guilty as charged of neglecting leads and botching the follow up? For many businesses, following up with potential customers and clients is the one of the most important business actions that a business can do. Lead generation is an […]

Can You Install an Air Conditioner and Answer the Phone at the Same Time?

  It is HOT out there. I believe this is going to be one for the record books. If you own and operate an Air Conditioning Company, you are going to be busy this year. Doesn’t it always seem to go that people neglect their heating and cooling systems all year long, and then they […]

After Hours Phone Answering

  In this open 24 hour a day world we now live in there is no time that businesses are really closed is there? With the power of the internet, open 24 hours a days as well, those regular business hours may be from 9-5 are not a limitation which every customer is willing to live […]

Things You Should Do At Work

  At Central Comm we are pretty fortunate. Most of the people who work here are glad to work for us and it shows. But every once in a while we hear about someone at a customer’s workplace who just doesn’t get it. Nobody likes working with people who make their work life more difficult. 

Central Comm Can Dispatch Those Calls

Christmas has come and gone. the presents have been opened, some will be kept, others returned, and gift cards are burning a hole in your pocket, ready to be cashed in for those after Christmas Sales. So what to do when all of the Holiday sugar overdose wears off? I guess it’s time get back […]