On Line or In Person

  On Line or In Person. That’s the choice here. But does it truly have to be either or? In these days of online everything it’s all too easy for people to become physically isolated from the world, and it’s … Continued

Achieving Work/Life Balance

  Achieving Work / Life Balance. Is there really such a thing?  Americans are notorious for their lack of work/life balance. Too many of us work through lunch, stay late and don’t take our allotted vacation time. But that is … Continued

The Importance Of Laughter In the Workplace

Today, more than ever, it seems like bad news is literally everywhere. People are killing each other, it seems like there’s a new war breaking out every month, everyone’s mad at everyone. The world is tough right now. The best … Continued

How Does an Answering Service Work?

It’s time. You need help. In fact, you have needed help for a while. You are thinking about hiring an answering service and you have heard that Central Comm is one of the best from several referral sources. But you … Continued

Preparing For a New Year

If you are a new business owner and you aren’t quite certain how the end of year works just yet, Quicken has some great information on just how you should close out 2017: “Even if you have an accountant on staff or … Continued

Tips for End of Business Year

There are companies which have a Fiscal Year End that differs from the calendar year end. There are also those who prefer our Fiscal Year End follows the calendar year. Which means in short order we have to be prepared … Continued

How to Properly Answer Your Business Calls

At Central Communications, our operators go through extensive training before they begin taking phone calls. As far as we know, most other companies do not provide any such training for their people. Until you have us answering all of your … Continued

The Importance of Follow Up

We have all heard the phrase “the fortune is in the follow up” but are you guilty as charged of neglecting leads and botching the follow up? For many businesses, following up with potential customers and clients is the one … Continued

Dealing With Customers

    At Central Comm there are times when we get hit with some pretty upset cusomters.It most often not customers who are upset with Central Comm, rather it’s  customers are upset with a situation or service which one of … Continued

Vacations and Returning to Work

  Vacations are ahhhh some.  No mis-spelling here, pun intended. Some vacations are so action packed that you need a vacation in order to recover from your vacation. Some vacations are just for relaxing. Either way, a vacation can reset … Continued