Can A Virtual Receptionist Save Your Business Money?

Can a virtual receptionist really save your company money? Most companies, when they contemplate adding a service like a virtual receptionist, often think of it as an extra cost. But, adding virtual reception services to your team can actually save … Continued

Central Comm and Branding

    Branding..You have probably been hearing about it for a while now, and perhaps you aren’t quite certain what it means? 

Why Would I Need An Answering Service?

When folks find out I work for Central Comm, the first thing out of their mouths is, “Why would my business need an answering service?” They say it more out of curiosity than anything else, but it still challenges me. … Continued

Career Tips

At Central Comm we make it a part of our culture to encourage every one in our company to strive for their very best every day.

Bad Business Advice

          Here at Central Comm, we are in the business of helping other businesses to succeed. When our customers’ businesses grow and prosper, it’s good for them and good for us. In the old days, they … Continued

Advantages of Outsourced E-Commerce Call Centers

    Business is good and you are stretched thin trying to keep up. It’s your goal is to provide effective customer support to your customers while keeping your costs low. Whether via phone or online, you want your customers … Continued

Central Comm, Customer Service Matters

  At Central Comm, we not only service our customers, we service our customers’ customers. If you think customer service is an important tool in your business tool belt, just imagine how critical good customer service is to Central Comm’s … Continued

Dispatch Services For Your Business

    Years ago we began receiving requests from HVAC, General Contractors, Plumbing and Electrical companies for something more than simply answering their phones. They needed a company to answer their phones and to also schedule appointments and dispatch service … Continued

The Added Benefits of a Virtual Receptionist

  There’s a funny, not funny, situation which occurs every so often at our answering service. We have had customers call us and say, thank you. Thank you for the great service we receive from our Central Comm virtual receptionist. … Continued

Pediatric Answering Services

  If you have ever been a new parent, you know that, especially with your first child, your pediatrician is on speed dial. If you are their pediatrician, what do you do when a panicked mother needs you in the … Continued