How To Stay Cool Under Pressure

Feeling stressed out?

Let’s face it life can be stressful at times. Stress can be a useful tool that our bodies use to get us out of dangerous situations. But for most of us, stress is something which can harm out health and even our relationships with our co-workers and our family members. Most of the time stress comes from how we react to certain situations.It most often occurs when we let something upset as rather than just calmly dealing with it and moving on. So what can we do? 

At Central Communications we answer phones for all different types of industries. There are times when the situations are critical, and it is up to our people to keep their cool and work on finding the right person to handle the situation. From dispatch services to Medical Doctors, we never know what a day will bring. The person calling may be frantic, or angry, or sad, but it’s up to us to be cool, calm and help them out. Sometimes those situation will cause stress, but we know that acting in anything other than a calm, deliberate manner will only escalate things.

What else can be done to relieve general office place stress? Travis Badberry had some great suggestions in his LinedkIn post Below is an excerpt from that article:

“…Top performers have well-honed coping strategies that they employ under stressful circumstances. This lowers their stress levels regardless of what’s happening in their environment, ensuring that the stress they experience is intermittent and not prolonged.

Related: Caffeine: The Silent Killer of Success (LinkedIn)

While I’ve run across numerous effective strategies that successful people employ when faced with stress, what follows are ten of the best. Some of these strategies may seem obvious, but the real challenge lies in recognizing when you need to use them and having the wherewithal to actually do so in spite of your stress.

They Appreciate What They Have

Taking time to contemplate what you’re grateful for isn’t merely the “right” thing to do. It also improves your mood, because it reduces the stress hormone cortisol by 23%. Research conducted at the University of California, Davis found that people who worked daily to cultivate an attitude of gratitude experienced improved mood, energy, and physical well-being. It’s likely that lower levels of cortisol played a major role in this.

They Avoid Asking “What If?”

“What if?” statements throw fuel on the fire of stress and worry. Things can go in a million different directions, and the more time you spend worrying about the possibilities, the less time you’ll spend focusing on taking action that will calm you down and keep your stress under control. Calm people know that asking “what if? will only take them to a place they don’t want—or need—to go.

They Stay Positive

Positive thoughts help make stress intermittent by focusing your brain’s attention onto something that is completely stress-free. You have to give your wandering brain a little help by consciously selecting something positive to think about. Any positive thought will do to refocus your attention. When things are going well, and your mood is good, this is relatively easy. When things are going poorly, and your mind is flooded with negative thoughts, this can be a challenge. In these moments, think about your day and identify one positive thing that happened, no matter how small. If you can’t think of something from the current day, reflect on the previous day or even the previous week. Or perhaps you’re looking forward to an exciting event that you can focus your attention on. The point here is that you must have something positive that you’re ready to shift your attention to when your thoughts turn negative.

They Disconnect

Given the importance of keeping stress intermittent, it’s easy to see how taking regular time off the grid can help keep your stress under control. When you make yourself available to your work 24/7, you expose yourself to a constant barrage of stressors. Forcing yourself offline and even—gulp!—turning off your phone gives your body a break from a constant source of stress. Studies have shown that something as simple as an email break can lower stress levels.

To see the entire article, head on over to LinkedIn, or check out the post at

Here’s wishing you a successful and not too stressful 2017!!

Central Comm

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