We are a growing 24/7 Call Center servicing over 1000 clients and answer for Fortune 500 companies, entrepreneurs, medical practices, legal firms, municipalities and many others. We have a professional, dynamic, fun and friendly work environment; with managers that truly care.

When answering a call for a client, you are their receptionist or telephone agent for that call. Your role changes with each incoming call. For example, you may answer a call for a law firm and you are their receptionist. The next call you answer may be for a physician and you are that doctor’s after-hour exchange. The different companies we answer for gives you variety in your day!

We encourage an atmosphere of professional development and we “promote from within” for all job openings in our management office. All existing managers started as call center agents, our entry level position. This translates to a management team that understands the job, has excelled at the job, and has a lot to offer all staff members.

We offer both full time and part time employment opportunities. If you are looking for full time employment, those shifts range from 30-40 hours per week. Our part time shifts range from approximately 20-29 hours per week. Schedules are created based upon the applicant’s availability and our call center’s needs. We produce schedules every two weeks and your shifts will vary week to week.

You must have a friendly and helpful attitude with a real smile in your voice. You must also be able to display care and compassion for the callers. Additionally, please have a typing speed of 35+ words per minute and be computer/Internet literate. (If you do not know your typing speed, please visit www.typingtest.com to check your speed.)

If you’re interested in a call center agent position with Central Communications, please complete the application below. We will contact you if we feel you meet the requirements to join our team.

Central Communications is an Equal Opportunity employer.

 

Telephone Agent Application

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