How An After Hours Call Service Can Boost Your Business

  Did you know that your business is losing more than half of its calls by using voicemail? A Dutch telecom firm released a study revealing that 69% of callers will hang up as soon as they reach a voicemail box. When you use an after-hours answering service like Central Comm, a live call operator […]

How to Interact With An Unhappy Customer

If your company is like Central Comm, most of our customers love us, and they rarely get angry with us. But we answer phone calls for other people’s company’s and sometimes their customers get really upset.

Central Comm Listens

  Happy New Year! Just when we all got really comfortable writing 2018 on all of our correspondence, they go and change the year on us. What a year it’s predicted to be!! We wrote about building a plan for the new year, and while some of you have already tackled that task, I am […]

School is Back In Session!

  Summer is almost over. School is starting again in a few weeks. You have shopped for the latest backpacks, tablets, notebook paper and pens and pencils. If you are anything like our family, your children will want the latest cool shoes and clothing to start the school year with. As nice as it’s been […]

Collaboration When Distance Is an Issue

    Today, with the Cloud and the myriad of collaborative software programs, the issue of dealing with team projects involving people all over the country, or perhaps all over the world, is much easier to deal with. We have clients at Central Comm who have offices all over and they provide us with the […]

Social Media for Your Company

Social Media is a necessity these days. If people can’t find your company, even if they have a referral for your services, you probably won’t get their business. People want to be able to check out your business and see reviews of your services. But don’t misunderstand a presence on social media is not simply […]

Central Comm

  At Central Comm, our business takes care of business  calls for other  busineses. Our services range from a traditional,, night time answering service to dispatch services for your service based busineses and e-commerce support for on-line businesses. We service companies all over Calfornia and Nevada and in between. Some of our customers are in […]

The Internet and How It’s Changed Marketing

How has the internet, and more specifically social media, changed the way businesses are marketing their products? Ten years ago, consumers began to tire of the old way of doing business. Being force fed a steady diet of overly zealous commercials imploring consumers to use a product or service were largely being ignored. Company’s like […]

Women Owned Small Businesses

      Women owned businesses are on the rise faster than in the past. I think it’s partially because women feel more emboldened than ever before. It’s also because owning your own business allows for some flexibility that an hourly job doesn’t always give you. It’s also a way to innovate and bring new […]

Getting Your Phones Answered During a Disaster

Hurricanes and floods, wildfires burning entire towns, whole industries which may not be able to deliver products for years. You didn’t need to hear this from us, it’s all over the news these days.