Central Comm and Branding

    Branding..You have probably been hearing about it for a while now, and perhaps you aren’t quite certain what it means? 

Why Would I Need An Answering Service?

When folks find out I work for Central Comm, the first thing out of their mouths is, “Why would my business need an answering service?” They say it more out of curiosity than anything else, but it still challenges me. … Continued

Career Tips

At Central Comm we make it a part of our culture to encourage every one in our company to strive for their very best every day.

Bad Business Advice

          Here at Central Comm, we are in the business of helping other businesses to succeed. When our customers’ businesses grow and prosper, it’s good for them and good for us. In the old days, they … Continued

Advantages of Outsourced E-Commerce Call Centers

    Business is good and you are stretched thin trying to keep up. It’s your goal is to provide effective customer support to your customers while keeping your costs low. Whether via phone or online, you want your customers … Continued

Career Strategies For Women

Everyone—women, men, old, young—can use some guidance in their careers. Mentorship has long been established as a huge difference-maker, especially for people just starting out or people embarking on a new professional path. This level of support has proven especially … Continued

Gain Peace of Mind

  Here at Central Comm we understand that every call is an opportunity for your business to make a current client happy or impress and gain a new customer or client. With live, fully bilingual, friendly, expertly trained team members ready … Continued

Central Comm, Customer Service Matters

  At Central Comm, we not only service our customers, we service our customers’ customers. If you think customer service is an important tool in your business tool belt, just imagine how critical good customer service is to Central Comm’s … Continued

Dispatch Services For Your Business

    Years ago we began receiving requests from HVAC, General Contractors, Plumbing and Electrical companies for something more than simply answering their phones. They needed a company to answer their phones and to also schedule appointments and dispatch service … Continued

How To Build A Startup-Find a Need and Fill It

  Long before I started Central Comm, I got some simple, yet profound advice from a mentor. He said “If you want to build a business, then find a need and fill it. If you aren’t inspired to fill a … Continued