Restaurants and Virtual Receptionists

  Restaurants are in the business of serving sit-down, carry-out, or delivery meals to patrons not necessarily to answer phones. 

The Added Benefits of a Virtual Receptionist

  There were a few years, not so long ago, where, as a business owner, I would pick up the phone to make sure it was still working. Now, it’s seems like it keeps ringing all the time.

Setting and Achieving Goals

Central Comm has won many awards over the past years, and one reason we consistently win those awards is we set goals.

How to Interact With An Unhappy Customer

If your company is like Central Comm, most of our customers love us, and they rarely get angry with us. But we answer phone calls for other people’s company’s and sometimes their customers get really upset.

Starting Your Own Business

  At Central Comm, we have had the privilege of working with small businesses and start ups. When the corporate grind gets to be too much, or when a position within a company has been eliminated, both are reasons people … Continued

News for Accountants

  Would you be surprised to learn that Central Comm has accountants in our client base?

Outsourcing Social Media

  Central Comm and others were the first companies which accommodated, and even encouraged outsourcing. Companies like ours saw a need for services which support businesses of all sizes, but which did not require companies to hire additional personnel to … Continued

Baby Boomers, Gen X, Millenials and Gen Y

  Baby Boomers, Gen X, Millennials and now Gen Y. All competing in the job market, potentially working together and coping with very different styles and work ethics. Too much is made of the differences between the three generations, and … Continued

Calling All HVAC Business Owners

    If you’re in the HVAC business, you know it’s a growing field and competition is increasing. One recent estimate gives the U.S. HVAC industry an $88 billion value with a 4.9% annual growth rate.