Gain Peace of Mind

  Here at Central Comm we understand that every call is an opportunity for your business to make a current client happy or impress and gain a new customer or client. With live, fully bilingual, friendly, expertly trained team members ready … Continued

Central Comm, Customer Service Matters

  At Central Comm, we not only service our customers, we service our customers’ customers. If you think customer service is an important tool in your business tool belt, just imagine how critical good customer service is to Central Comm’s … Continued

Dispatch Services For Your Business

    Years ago we began receiving requests from HVAC, General Contractors, Plumbing and Electrical companies for something more than simply answering their phones. They needed a company to answer their phones and to also schedule appointments and dispatch service … Continued

How To Build A Startup-Find a Need and Fill It

  Long before I started Central Comm, I got some simple, yet profound advice from a mentor. He said “If you want to build a business, then find a need and fill it. If you aren’t inspired to fill a … Continued

Why Hire A Social Media Manager

It’s everywhere. You can’t escape it. Social Media is pervasive. What was once the virtual playground for college kids is now mainstream. Your business colleagues, even your teenager, have told you that you need to take your business onto social … Continued

The Added Benefits of a Virtual Receptionist

  There’s a funny, not funny, situation which occurs every so often at our answering service. We have had customers call us and say, thank you. Thank you for the great service we receive from our Central Comm virtual receptionist. … Continued

Pediatric Answering Services

  If you have ever been a new parent, you know that, especially with your first child, your pediatrician is on speed dial. If you are their pediatrician, what do you do when a panicked mother needs you in the … Continued

Restaurants and Virtual Receptionists

  Restaurants are in the business of serving sit-down, carry-out, or delivery meals to patrons not necessarily to answer phones. 

The Added Benefits of a Virtual Receptionist

  There were a few years, not so long ago, where, as a business owner, I would pick up the phone to make sure it was still working. Now, it’s seems like it keeps ringing all the time.

Setting and Achieving Goals

Central Comm has won many awards over the past years, and one reason we consistently win those awards is we set goals.