- Excellence – Strive to be the best at everything we do.
- Teamwork – Be supportive of each other’s efforts, loyal to one another and care for each other both personally and professionally.
- Respect – Treat our clients, customers, vendors and fellow team members with mutual respect and professionalism.
- Integrity – Do what’s right even when no one is looking.
- Empathy – Show empathy and compassion to our client’s customers and always do our best to assist them.
Central Communications’ Mission Statement:
“To provide essential high quality 24-Hour Call Center Services to our customers while giving our employees a dynamic and rewarding work environment.”
The Secret to Your Security & Our Success:
- 50 Years of Experience
- Award Winning, Motivated Staff
- Nationwide Coverage
- State of the Art Technology
- System Hardware Redundancy
- Emergency Power Backup
With Over 50 Years of Experience…
…in Live Answering and Call Center Services, we’re familiar with every nuance of the call center industry. What makes us the best? Our award winning staff. Each member of our team is a skilled, highly motivated individual whose goal is the success of your business. The reduced costs and reduced call-management responsibilities will give your company the additional resources to focus on the core functions of your business.
Here’s What We Do
Central Communications Answering Service is a nationwide provider of call center services. We’ve been supporting our customers and their businesses across the United States for over 50 years from our home office in Riverside, California. That’s what we mean when we say, “When Business Calls… Experience Answers”. All kinds of business–the best kind of experience.
“We believe in the best: the best technology, the best staff, and the best service. These three things give Central Communications Answering Service what we strive for–the best clients.”
Here’s How We Do It
Central Communications Answering Service utilizes the best technology by using a high quality, web-enabled telephone (ACD) system with integrated virtual assistant functionality, protected by system redundancy and emergency power backup. Technologies in our industry are constantly improving and we know that by thoughtfully investing in them, we are committing to our clients’ needs.
To Find & Keep Our Award Winning Staff…
…we offer competitive wages and benefits, screen applicants carefully, and provide an attractive, comfortable work environment. Finally, we achieve the best service by training our staff extensively, recording and monitoring calls for quality assurance, and setting goals to go “above and beyond” for our customers.
Learn about our Riverside, CA office winning the ATSI Award for Excellence!
We Are Customizable For Your Business
We describe many of the services we offer on this website. But we can’t describe the hundreds of service combinations we can customize for your business. Why not? Because you’re unique, and we’ll customize your service package to meet your exact needs. Just contact us today for more information.