Time for a New Plan

  As we grow our business, the tendency is to keep doing what we have done to get our business to where it is today. But is that wise? There are services a business can use to help offload some of the more time consuming tasks and to leave you time to work on the […]

The Internet and How It’s Changed Marketing

How has the internet, and more specifically social media, changed the way businesses are marketing their products? Ten years ago, consumers began to tire of the old way of doing business. Being force fed a steady diet of overly zealous commercials imploring consumers to use a product or service were largely being ignored. Company’s like […]

Thoughts for the New Year

  After years of a struggling economy and outsourcing, companies are feeling stronger now. In fact, many of the companies we have worked with for years now have a different struggle, one they like much better, and that is one of keeping up with the demand for their services.

Women Owned Small Businesses

      Women owned businesses are on the rise faster than in the past. I think it’s partially because women feel more emboldened than ever before. It’s also because owning your own business allows for some flexibility that an hourly job doesn’t always give you. It’s also a way to innovate and bring new […]

Helping With Recovery

  What a month it has been. Wildfires burning up the West. A MAJOR Earthquake in Mexico. Hurricane Harvey has devastated part of Texas and Louisiana. Hurricane Irma has cut a swath of destruction on the Virgin Islands, through Cuba and the most southern Florida Keys have been destroyed.   If you were not in […]

Live Answering Service

  Central Comm has “live” people answering your phones day in and day out. I am not certain why the term Live is necessary, but to ensure people understand what we do, I am going to stick with that term. It always seemed to me, an English major, if one uses the word person in […]

Virtual Meetings

Virtual Assistants, Virtual Receptionists, Virtual meetings. The virtual world is creeping into the real world. Most of the technology to hold virtual meetings has been around in one form or another for years, but today with faster bandwidths and better technology, virtual meetings are becoming more practical than ever before. As more business owners and managers […]

Getting Ready to Grow Your Business?

For the past five years, you have seen your business numbers steadily climb. You are now at a point where you either must start turning away business, or you need to staff up. As well as staffing up, it might be prudent to consider outsourcing certain operations at this time.

Central Comm’s People Pay Attention

Time and time again, people who hire us to answer phones for their company are amazed at the level of service we provide. I know everyone says that, but in our case it’s true. I have listened to our operators work calmly with callers who are absolutely panicked, or frustrated, or just in need of […]

Are You Thinking About Starting a New Business?

Do you sometimes dream of running your own business? Have you grown tired of doing the same things day after day? Is your head filled with great ideas that you really can’t use in your current employment situation? Perhaps it’s time to start your own business. Without plenty of money in a contingency fund, starting […]