You Need Someone To Answer Your Phone !

You started your business on a shoestring. For the first few years you played all the major roles. You were the company’s top salesperson, lead technician, the supervisor and secretary too. Wearing all the hats, doing the best you could and committing fully to your vision. As the company began to make money you were […]

Great Customer Service

There are a number of companies out in the business world who do the exact same business as you do. So what sets you apart? Customer Service.

Answering Phones

In every business, it pays to go back to the basics every so often. Sometimes, in the process of growing our various enterprises, we begin to forget to do the little things that made us successful in the first place. In a retail establishment, it may mean going through your inventory to see what’s selling […]

Good News for Nevada

Central Communications has expanded. Last year we purchased an operations center in Nevada. Nevada was one of the hardest hit areas during the great recession. For several years it had been a boom town, with hotels and new housing developments cropping up every where around Henderson and Las Vegas. When the crash hit, there was […]

Irvine Ca.

Irvine, Ca is one of the planned cities built by the Irvine Company who’s ancestors were the owners of the great ranches. Many of those ranches date from the time of western settlements by the Spanish and American’s who were inspired to go West.

Young Entrepeneurs

I have children. They are grown now, but once upon a time they were young. I had all sorts of dreams and aspirations for their futures, and while they are all doing well, none of them are doing what I dreamed they would do.

Ice Skating in Orange County

There are a few indoor ice skating rinks here in southern California, but  until 2003, I don’t believe there has been an outdoor skating rink around here . Irvine Spectrum has been doing an outstanding job of making their outdoor mall a destination for families, and the ice rink is just one great attraction. From […]

Holiday Travel Tips

This is the time of year when many of us head home for the holidays. Thanksgiving is next week, and in a few more weeks Hannukkah, Christmas and New Years come up all too fast. If you haven’t already made your plane reservations, it is probably too late. So we won’t talk about those. Driving? […]

Planning for Your Business

It’s the most wonderful time of the year…Although that song has been hijacked by those who sell back to school items for your children, it was first a Christmas song.  A song celebrating the gathering of friends and family, the ending of a year, and the anticipation of a new one.

Startel Software

Have you ever wondered how our operators at Central Comm are able to handle calls so professionally. How we keep up with all our different customers’ needs? And how we keep adding features to keep us current. Central Comm is constantly learning and working to find the best solutions to your call center needs. One […]