Who’s answering the calls coming into your business? Are you trying to do it all yourself? Is there one receptionist for 100’s of inbound calls? There might be a better way to keep up with your business calls, and I think Central Comm could be your answer.
When you have been in business as long as Central Comm, you know for certain that it’s customer service that sets you apart from other businesses. In some instances, you are offering a product which is not truly unique, so what will differentiate you from your competition? It’s probably not price. In our case, we […]
There have been new studies coming out that show how most people have only a few hours of peak productivity in them each day. For some it’s the morning hours, for others it could be the afternoon, and then there are the night owls. Unfortunately, here in the United States our work hours […]
Central Communications would like to take this time to offer our sincere condolences for the people who have been killed or wounded in one of the worst tragedies we have ever seen. There are no good things to say at a time like this, but we would like to try. Thank you to […]
We have talked about this subject before here on our blog. Outsourcing certain tasks and even entire departments for the sake of expedience and expertise. When companies hire Central Communications, they are outsourcing.
There is a saying that that goes something like this, all of us business owners need to learn to spend more time ON our business and less time working IN the business. I am paraphrasing here, but I think you get the point. When someone builds a business from the ground up, letting go of things […]
Protecting YOUR computer could also protect ours. We work with all different types of businesses and practices. They run the gamut, from small law offices to large municipalities. If they get a virus on their computer network and aren’t diligent, guess who they are very likely to share that virus with? Their Customers. All companies, […]
When customers sign up for our services, we supply them with an 800 number which can be used to recieve business calls. Most of the time people appreciate having the convenince of a dedicated phone number for their business, but some of the startups are reluctant to use anything other than there personal cell […]
One would think a company will only require the services of Central Communications in certain instances, and they could be right, OR they could be wrong. There are all different sets of circumstances where our company can be of assistance to the companies who hire us.
Time and time again, people who hire us to answer phones for their company are amazed at the level of service we provide. I know everyone says that, but in our case it’s true. I have listened to our operators work calmly with callers who are absolutely panicked, or frustrated, or just in need of […]