My Website people tell me that it is very important for people to be able to find your contact information easily on the site. I told them, but we have a website, it has information, it has our email. They said, John, people still like to call and speak to a live operator. As someone […]
Las Vegas Nevada..it’s a unique city. It’s more than just the Strip with all of it’s casinos and venues. Las Vegas in particular, and Henderson as well, is a great place for people to live. The price of housing is reasonable, and with more and more retirees exiting expensive places to live to settle […]
Your company is growing, perhaps you are expanding in a new direction, and you’ve let your staff know that you are looking for more people. A person applies for one of these new positions who has worked for you once before. Should you hire him/her back? That will depend on several factors.
Central Communications acts as a dispatch service, an answering service, a virtual receptionist and handles all kinds of inbound call issues. Because of our services, and the fact that we can set you up with your very own 800 number, it can look like you are anywhere, or everywhere, in the country. You are no […]
Central Communications is a live 24/7 answering service. We service the customers of customers in lots of different vocations, from Medical Facilities to Plumbers. It doesn’t matter what trades we are serving, every so often we are going to be taking calls from a person who is in a panic.
Telecommuting has been an option for employees in California for years now. The traffic and home prices have made it so that commuting to work is a process that takes multiple hours out of our day. These days it seems like the option of telecommuting is becoming more mainstream. It’s no longer simply a choice for […]
Pleasing customers does not always mean saying “YES”. Sometimes there are tasks customers ask us to do which are outside of our area of expertise. In those instances, our answer will be “No”. We can usually point them in the direction of a company which does offer that service.
Ten years ago, companies were bigger, they had more employees. They employed receptionists, secretaries, and admin assistants help field the phone calls.
Forbes magazine recently published a post listing the 10 skills of great leaders. I think most of these skills are applicable to all of us, not just those of us who are considered as leaders. My favorites of the ten are: “Lift up your co-workers. Be the person who inspires those around you […]
You started your business on a shoestring. For the first few years you played all the major roles. You were the company’s top salesperson, lead technician, the supervisor and secretary too. Wearing all the hats, doing the best you could and committing fully to your vision. As the company began to make money you were […]