Central Communications is fully capable of becoming your off-site administrative support. Let us set up appointments, communicate appointment change information and perform appointment reminder calls for your patients. Central Communications can also screen applicants for appropriate medical studies, offer website support and more.
Whether through our Free Web Portal, Text Message (SMS), Secure SMS Smartphone App (HIPAA Compliant), Email, Pager, Voice Mail or by Fax, Central Communications has a variety of options on how clients can receive information and messages related to their service. Even further, our services are completely customizable, and Central Communications is happy to adapt […]
Service-based companies see operational success through customer relationships. Since each company earns its reputation from the high-quality service they provide, a customer’s satisfaction is paramount. Central Communications understands the importance of quality customer service. Priding ourselves in the courteous and friendly manner in which Call Center Agents operate, Central Communications can handle day-to-day customer relations, […]
What makes us the best? Our award winning staff. Each member of our team is a skilled, highly motivated individual whose goal is the success of your business. The reduced costs and reduced call-management responsibilities will give your company the additional resources to focus on the core functions of the business. Plus we understand the […]
As with all our communications, whether they be business-related or on a personal level, we don’t always know the answer to questions. In these cases, it is best to make sure you do have the best answer. To do this, you need to consult with the business you are working for or with or do […]
Central Communications has consistently won awards for our service. It is the goal of every customer service person at our Answering Service, Call Center, Virtual Receptionist Company to give our customers and their customers the best service possible. Keeping customers happy is so important to any business. Knowing your customers or clients and what they […]
“South Coast Answering Service is a life saver! They were able to quickly locate call records from a year prior in order to assist me one day. It gives me confidence in how they handle my patient’s information as well as in the job they do. Thank you South Coast!”