There are some people who inherently get why a company would have virtual staff members, and then there are those who say, why would I ever do that? Why would I outsource my company’s receptionist and perhaps even hire virtual assistants? Wouldn’t it make more sense to have my own staff here on […]
Has this ever happened to you? You call a company for the first time and the person who answers the phone is rude. What is your inclination? Do you give that company a second chance, assume the person answering the phone might have been having a rough day? OR do you hang up from that […]
Central Comm answers phones, take orders dispatches service people for all sizes of businesses. It has been our great pleasure to work with some of those businesses for several years, and to watch them grow from Mom and Pop operations into thriving enterprises. They all have one thing in common. A consistent level of customer […]
Did you have a bad day? Have a tiff with your co-worker? One of your students push you over the edge? Keep it to yourself, or rant to a friend. Take a piece of paper and write a scathing letter. But don’t broadcast your bad day for everyone to see. It’s likely that angry post […]
When we first meet our clients it’s important for us to establish a baseline of questions that most people ask when they call into their company. Questions such as what are your hours of operation, when are you, who do I talk to about setting up an account? Those are all pretty common questions potential […]
A common complaint that most principals of growing businesses have is either not enough time, or not enough money. It seems like when there are plenty of orders for good and services there aren’t enough hours in the day to get those orders fulfilled and out the door on time.
It’s the most wonderful time of the year…If you are under the age of 18 that is. School is out for the summer and your children are excited. Of course, in a week they are going to be bored. But that’s a topic for another day. This is the only time of the year, […]
It’s that time of year. That time of year when we were children and it meant that school would be out soon. The days are longer, the nights shorter and the weather is warmer. There are barbecues, trips to the beach and pool parties for some. For my family, it always meant that summer […]
Ten years ago most of thought of a Website a a static place holder on the Web. A rack card in the midst of a million other rack cards, just sitting there, not doing much. Fast forward to today. Websites are wehre potential clients go to check and see if you are legitimate. If your […]
Success means looks different for each of us. For a long time, the picture of success was a fast, expensive car, a big fancy house and designer shoes. I think that’s changing. Most of the people who really coveted those things saw that they aren’t the end all be all in life. Success can mean […]