I was at an informal networking group the other day and I heard something interesting. A local plumber was bemoaning the fact he may be losing business because he has so much work that it’s hard to keep up with the phone calls. He wasn’t in the group I was sitting with, so I waited […]
There is a saying which goes something like this “People won’t always remember what you did for them, but what they will remember is how your made them feel.” As a company, your product lines may be top drawer, your knowledge may be exceptional, but if your customers don’t feel valued, what then? There are […]
Potential clients are most often referred to an attorney’s office by someone who has already used your services. If you are out of the office, or with another client, you may miss their call, and odds are they will move on to the next attorney they find on line.
Social Media is a necessity these days. If people can’t find your company, even if they have a referral for your services, you probably won’t get their business. People want to be able to check out your business and see reviews of your services. But don’t misunderstand a presence on social media is not simply […]
The Holiday season is over. Our lives are returning to normal now that we have celebrated the end of the last year. Presents are put away, decorations are taken down, family has returned to their homes. For some it’s a relief, for other it leaves a hole that’s not easily filled. Either way, for most of […]
At Central Comm, our business takes care of business calls for other busineses. Our services range from a traditional,, night time answering service to dispatch services for your service based busineses and e-commerce support for on-line businesses. We service companies all over Calfornia and Nevada and in between. Some of our customers are in […]
How has the internet, and more specifically social media, changed the way businesses are marketing their products? Ten years ago, consumers began to tire of the old way of doing business. Being force fed a steady diet of overly zealous commercials imploring consumers to use a product or service were largely being ignored. Company’s like […]
Central Comm is an award-winning answering service, virtual receptionist, dispatch service company. For more years than we can count, we at Central Communications have strived to give our customers nothing short of the very best service that’s too be had. And, we have succeeded. When you are considering who you want to help your company […]
It is the end of one year and soon another will begin. This year has gone by way too quickly for many of us. Between hurricanes, fires, floods and other disasters, it has also been a year fraught with bad news. In some ways I am glad to see this year go, and to feel hopeful […]
What price do you pay when your phones go unanswered, or you are in a hurry to get the caller off the line because you are in a meeting? How valued does the caller feel? What’s the impact of losing a customer one call at a time?