It’s everywhere. You can’t escape it. Social Media is pervasive. What was once the virtual playground for college kids is now mainstream. Your business colleagues, even your teenager, have told you that you need to take your business onto social … Continued
Restaurants are in the business of serving sit-down, carry-out, or delivery meals to patrons not necessarily to answer phones.
Central Comm has won many awards over the past years, and one reason we consistently win those awards is we set goals.
Did you know that your business is losing more than half of its calls by using voicemail? A Dutch telecom firm released a study revealing that 69% of callers will hang up as soon as they reach a voicemail … Continued
If your company is like Central Comm, most of our customers love us, and they rarely get angry with us. But we answer phone calls for other people’s company’s and sometimes their customers get really upset.
Would you be surprised to learn that Central Comm has accountants in our client base?
Central Comm and others were the first companies which accommodated, and even encouraged outsourcing. Companies like ours saw a need for services which support businesses of all sizes, but which did not require companies to hire additional personnel to … Continued
Baby Boomers, Gen X, Millennials and now Gen Y. All competing in the job market, potentially working together and coping with very different styles and work ethics. Too much is made of the differences between the three generations, and … Continued
Have you had the need to bring one of your animals to the Vet lately? I have and here’s what I have found. At most vet’s offices you will almost always find an overworked receptionist trying hard to handle … Continued
If you’re in the HVAC business, you know it’s a growing field and competition is increasing. One recent estimate gives the U.S. HVAC industry an $88 billion value with a 4.9% annual growth rate.