Why Hire A Social Media Manager

It’s everywhere. You can’t escape it. Social Media is pervasive. What was once the virtual playground for college kids is now mainstream. Your business colleagues, even your teenager, have told you that you need to take your business onto social … Continued

Restaurants and Virtual Receptionists

  Restaurants are in the business of serving sit-down, carry-out, or delivery meals to patrons not necessarily to answer phones. 

Setting and Achieving Goals

Central Comm has won many awards over the past years, and one reason we consistently win those awards is we set goals.

How to Interact With An Unhappy Customer

If your company is like Central Comm, most of our customers love us, and they rarely get angry with us. But we answer phone calls for other people’s company’s and sometimes their customers get really upset.

News for Accountants

  Would you be surprised to learn that Central Comm has accountants in our client base?

Outsourcing Social Media

  Central Comm and others were the first companies which accommodated, and even encouraged outsourcing. Companies like ours saw a need for services which support businesses of all sizes, but which did not require companies to hire additional personnel to … Continued

Baby Boomers, Gen X, Millenials and Gen Y

  Baby Boomers, Gen X, Millennials and now Gen Y. All competing in the job market, potentially working together and coping with very different styles and work ethics. Too much is made of the differences between the three generations, and … Continued

Central Comm and Veterinarian’s Offices

  Have you had the need to bring one of your animals to the Vet lately? I have and here’s what I have found. At most vet’s offices you will almost always find an overworked receptionist trying hard to handle … Continued

Calling All HVAC Business Owners

    If you’re in the HVAC business, you know it’s a growing field and competition is increasing. One recent estimate gives the U.S. HVAC industry an $88 billion value with a 4.9% annual growth rate.