It’s that time of year once again, depending upon where you live. Some school districts go back to school in August, others, early in September. Either way, it’s all downhill from here. Or Uphill, depending upon your outlook. I have friends who live for the heat of summer and the lazy summer days with […]
There is a saying that that goes something like this, all of us business owners need to learn to spend more time ON our business and less time working IN the business. I am paraphrasing here, but I think you get the point. When someone builds a business from the ground up, letting go of things […]
Protecting YOUR computer could also protect ours. We work with all different types of businesses and practices. They run the gamut, from small law offices to large municipalities. If they get a virus on their computer network and aren’t diligent, guess who they are very likely to share that virus with? Their Customers. All companies, […]
This is it, this is the end of an era. McDonald’s is trying to force us to enter our own orders, grocery and hardware stores have self-checkout. The time has come for robots and automated systems to take over the world. Or has it?
When a new customer calls your office and is put right into voice mail, or worse yet, is met with a surly greeting from a frazzled receptionist, what do you think is likely to happen? Sometimes, the customer is understanding and will call back to try again. Sometimes that customer is calling because they are in […]
When customers sign up for our services, we supply them with an 800 number which can be used to recieve business calls. Most of the time people appreciate having the convenince of a dedicated phone number for their business, but some of the startups are reluctant to use anything other than there personal cell […]
AT Central Communications we are in decision making mode every day. As a company, we are tasked with making decisions for our own business and personnel. We are also put in situations where we sometimes need to make decisions concerning situations which involve the companies we work for. For the most part we try to […]
I love watching the HGTV show Fixer Upper. As I have watched it over the past few years, I have been struck by the fact that Joanna and Chip often feature other local businesses and artisans in their show. I am certain they could have gotten away without highlighting other vendors, but because […]
Central Communications offers a Virtual Receptionist Service for companies. It’s more than simply answering phones, it is literally able to take the place of the person who sat at the desk in your front lobby. Depending upon the information you supply us with, and the types of questions you are prepared to have us […]
Phones are ringing, voicemail messages are stacked up, your people are getting frazzled from all of the overtime they are working and some of your best customers are getting grumpy with you. It’s probably time to step back, evaluate where the bottlenecks are, and get some help.