Long before I started Central Comm, I got some simple, yet profound advice from a mentor. He said “If you want to build a business, then find a need and fill it. If you aren’t inspired to fill a … Continued
answering service blog
Restaurants are in the business of serving sit-down, carry-out, or delivery meals to patrons not necessarily to answer phones.
Did you know that your business is losing more than half of its calls by using voicemail? A Dutch telecom firm released a study revealing that 69% of callers will hang up as soon as they reach a voicemail … Continued
If your company is like Central Comm, most of our customers love us, and they rarely get angry with us. But we answer phone calls for other people’s company’s and sometimes their customers get really upset.
Would you be surprised to learn that Central Comm has accountants in our client base?
Baby Boomers, Gen X, Millennials and now Gen Y. All competing in the job market, potentially working together and coping with very different styles and work ethics. Too much is made of the differences between the three generations, and … Continued
Goal setting is something we all at least think about in the beginning of a new year. Everyone is filled with the best intentions to make our personal and professional lives better on some level.
Depending upon the type of business you are in, a call center could be just what you need to grow more in the coming year. If you have multiple callers inquiring about products and services and your current in-house … Continued
If you believe the song, then this is truly the most wonderful time of the year. But for many of us, it can be the most stressful time of the year. Buying presents, decorating houses, running businesses and scheduling … Continued