Central Communications is a state of the art Answering Service Provider. We provide services for companies all throughout the United States. Whether through our Free Web Portal, Text Message (SMS), Secure SMS Smartphone App (HIPAA Compliant), Email, Pager, Voice Mail or by Fax, Central Communications has a variety of options on how clients can receive […]
Working with Central Communications has its own complimentary benefits. Central Communications provides toll-free call-forwarding, will have agents pre-screen calls and can have them transfer appropriate callers to voicemail for clients all completely for free!
Central Communications is fully capable of becoming your off-site administrative support. Let us set up appointments, communicate appointment change information and perform appointment reminder calls for your patients. Central Communications can also screen applicants for appropriate medical studies, offer website support and more.
The demands of running a business are endless; focus must be prioritized daily. Handle the important tasks effectively and efficiently by letting Central Communications take care of your answering needs. Our agents will process the inbound calls, perform call screening and direct customers and clients to the appropriate person. Call Center Agents are also able […]
Working with Central Communications has its own complimentary benefits. Central Communications provides toll-free call-forwarding, will have agents pre-screen calls and can have them transfer appropriate callers to voicemail for clients all completely for free!
Central Communications Telephone Agents are trained to become an extension of your current practice’s workforce. Handling each of your calls in a professional, expert, and prompt manner, agents and are able to provide services for your law practice day or night, whenever your firm needs our help.
At Central Communications, we believe that all of our customers and their customers deserve to be treated with respect. Our operators and virtual receptionists at Central Comm. know that everyone deserves a certain amount of respect and most times, if you treat someone respectfully, they will reciprocate. This is even more so with physicians and […]
Central Comm used to answer phones for Attorneys and Doctors. If you call your doctor at Noon, or after hours, you expect that when you try to get hold of our family physician after hours we will reach his or her service. You might now already know that we dispatch calls for your local plumber. We don’t just handle […]
Every year, even if you don’t admit it, people make personal goals and resolutions. As a business owner, I also make new goals and set forth challenges for myself and my staff each year. It’s our way of keeping our overall goals fresh and making sure our customers remain happy with our services. Some of […]
You may not think that the Affordable Health Care Act would affect an answering service, but you would be wrong. It is impacting us on several different fronts. First of all, we are trying to figure out the impact on us as a company. Insurance rates are a moving target right now and it’s important […]