What makes us the best? Our award winning staff. Each member of our team is a skilled, highly motivated individual whose goal is the success of your business. The reduced costs and reduced call-management responsibilities will give your company the additional resources to focus on the core functions of the business. Plus we understand the […]
Sometimes our customers forget about us!! They sign up, we check in every so often and once in a while they say “Oh my gosh, I forgot about you!” That’s something that might be disconcerting for some, but for us it means we are doing our job. They never hear complaints that phone calls were […]
Central Comm has been doing this business for a while, so when a prospective customer asks why they should use us, or any answering service, we have some good answers ready for them. An answering service can help your business in so many ways. It can allow you and your employees to have time to […]
The holidays will be here before we know it, and for us at Central Communications Halloween signals the beginning of the holiday season. While we don’t always dress up in costumes, we do sometimes have a potluck, and everyone brings in something good to eat, but with a scary Halloween theme. We found this recipe […]
We continue to win awards for our service year after year. What do we do to keep that momentum? Five things that Central Comm. does to keep us winning awards year after year: We hire the best and we train our operators. We get good information from our clients that let us serve their customers […]
Although professionalism and providing the best customer service is imperative to a great business, it’s also so important to provide your employees the best work environment. And, that should include a bit of fun and appreciation! Exactly what that means will be different for every type of business but it all comes down […]
Information is key. You hear people say that all the time. I am here to tell you that it is absolutely true. When we are working for our customers, either simply answering their calls, or as a call center, dispatch center or virtual receptionist, the more information you give us the more effectively we […]
At least that is what our customers think. Every so often we get Thank You’s from our clients. Most of the time they just take our great service for granted, but every once in a while a problem client of theirs gets the best possible treatment from us, and they remember how good we are. […]
Central Communications has consistently won awards for our service. It is the goal of every customer service person at our Answering Service, Call Center, Virtual Receptionist Company to give our customers and their customers the best service possible. Keeping customers happy is so important to any business. Knowing your customers or clients and what they […]