Dispatch Services For Your Business

    Years ago we began receiving requests from HVAC, General Contractors, Plumbing and Electrical companies for something more than simply answering their phones. They needed a company to answer their phones and to also schedule appointments and dispatch service … Continued

Why Hire A Social Media Manager

It’s everywhere. You can’t escape it. Social Media is pervasive. What was once the virtual playground for college kids is now mainstream. Your business colleagues, even your teenager, have told you that you need to take your business onto social … Continued

Baby Boomers, Gen X, Millenials and Gen Y

  Baby Boomers, Gen X, Millennials and now Gen Y. All competing in the job market, potentially working together and coping with very different styles and work ethics. Too much is made of the differences between the three generations, and … Continued

Calling All HVAC Business Owners

    If you’re in the HVAC business, you know it’s a growing field and competition is increasing. One recent estimate gives the U.S. HVAC industry an $88 billion value with a 4.9% annual growth rate.

Holiday Help for Medical Offices

  We all live hectic lives and it’s hard to remember with everything else we have going on to make important doctor appointments and follow up appointments while working full-time and dealing with our families.  Giving customers a way to … Continued

Do You Have Back Up In Place For Your Staff?

  It’s that most wonderful time of the year. Once again. How did the Holidays come ’round again so soon? It baffles the mind. No matter whether it has come too quickly or not, it’s here and we have to do … Continued

Customer Service Matters!

    Eight years ago, we were fighting an uphill battle in the phone answering industry. Companies big and small had jumped on the outsource band wagon and moved their answering service to all of those offshore companies. It was … Continued

Central Comm Answers for California

  Actually, at Cental Comm we answer phones for businesses located all over the country, but we started in California. Overflow calls, night call service, taking reservations  is where it all began. Central Communications fills various types of roles as we answer … Continued