During the latter part of the last Century and the first part of the current century, much of the answering service business was relocated to other countries. At first, it was mainly for economic reasons. But then as that became less so, I think some companies began to understand that there is value in having […]
Central Communications has over 60 years of experience excelling in providing a professional answering service for your thriving healthcare practice. Whether serving patients in the medical, dental, hospice, or academic fields, our specially trained Call Center Agents will provide HIPAA compliant service and ensure confidentiality for your patients. “We believe in the best: the best […]
In this open 24 hour a day world we now live in there is no time that businesses are really closed is there? With the power of the internet, open 24 hours a days as well, those regular business hours may be from 9-5 are not a limitation which every customer is willing to live […]
Business Tips for 2017 We have written about steps you can take at the end of the year to prepare for the New Year. Now the New Year is here and did you do any of those things we recommended? No? A few? Okay, well let’s not look back, there is nothing we can do about […]
There are only a couple more weeks left of 2016. How are things looking around the office? Is there clutter everywhere? Are the important files and papers you need readily available? Perhaps it’s time for an end of the year cleaning?
Owning a business does not mean you have to rent an office and sit behind a desk all day.There are all kinds of new innovations that go along with our ever changing environment. With the ability to tele commute and hold meetings virtually, the landscape of business is ever evolving. Having your children […]
For about 15 years, Central Communications did well despite the fact that much of our competition had moved their operations staff to companies oversees. I think in part because we have such loyal customers, but it could also have been the accent issue. It is probably a combination of things that caused companies to begin […]
At Central Comm there are times when we get hit with some pretty upset cusomters.It most often not customers who are upset with Central Comm, rather it’s customers are upset with a situation or service which one of our customers provide. We train for those situations, but I must tell you, when you […]
“Good afternoon, Dr. Smith’s office, how may I help you today?” If you are Dr. Smith, we have just answered your phone. Perhaps you were with a patient and your receptionist was busy with another call. Maybe this call came in when you were taking a lunch break, or it’s after hours.
Vacations are ahhhh some. No mis-spelling here, pun intended. Some vacations are so action packed that you need a vacation in order to recover from your vacation. Some vacations are just for relaxing. Either way, a vacation can reset your whole outlook, until you get back home and to work. .