Taking Responsibility

So many of us strive for perfection, and there are days when we do everything right, and everything runs smoothly. Other times we try our best, and despite all of our efforts to be prefect, we find that we aren’t. … Continued

Virtual Receptionist or Answering Service

Does your company need the services of a Virtual Receptionist, versus an operator who answers the phones and takes messages? While both job titles involve answering phones, one does more than the other.  Each one will take a message and … Continued

About Customer Relationship Management

At Central Comm, here on this blog, we frequently offer advice on how to handle incoming calls. We do not usually offer advice on what to do after the calls come in.  But we would like, just this once, to … Continued

Exciting News About Higher Education in Nevada

  Central Comm has two main offices, one is in Riverside, Ca and the other is in Henderson, NV. We like to keep abreast of things that affect the people in those two states, as well as the rest of … Continued

Who Is Central Comm and What Do We Do?

Central Communications answers the call. For over 50 years now, we have served clients from Southern California to Florida. We help businesses across America with several different types of phone answering services. At Central Comm, once we sign up a … Continued

The Importance of Follow Up

We have all heard the phrase “the fortune is in the follow up” but are you guilty as charged of neglecting leads and botching the follow up? For many businesses, following up with potential customers and clients is the one … Continued

Answering Phones for HVAC Companies

  It’s summer time, we love the feeling in the air, and by the afternoon, many of us who live in warmer areas of this great country of ours also love the feeling of our nice, cool air conditioning. Whether … Continued

Virtual Receptionist At Your Service

I was just reading a post in Entrepreneur Magazine which puts forth the notion that all the people who work for your company should be thought of a sales people. This is not to say that your Sales Force is … Continued

After Your Company Grows Up

You have a great idea for a product or service. People like that idea and they buy your product or service. Your company is growing, and it’s at the point where trying to manage it yourself is no longer working. … Continued

How To Stay Cool Under Pressure

Let’s face it life can be stressful at times. Stress can be a useful tool that our bodies use to get us out of dangerous situations. But for most of us, stress is something which can harm out health and … Continued