If you have a social media profile, you can join local groups in your area. I belong to several local groups on social media. These groups can be a useful tool for finding the best places to eat, activities … Continued
Handling Business Calls
Branding..You have probably been hearing about it for a while now, and perhaps you aren’t quite certain what it means?
At Central Comm, we not only service our customers, we service our customers’ customers. If you think customer service is an important tool in your business tool belt, just imagine how critical good customer service is to Central Comm’s … Continued
So many of us strive for perfection, and there are days when we do everything right, and everything runs smoothly. Other times we try our best, and despite all of our efforts to be prefect, we find that we aren’t. … Continued
Does your company need the services of a Virtual Receptionist, versus an operator who answers the phones and takes messages? While both job titles involve answering phones, one does more than the other. Each one will take a message and … Continued
At Central Comm, here on this blog, we frequently offer advice on how to handle incoming calls. We do not usually offer advice on what to do after the calls come in. But we would like, just this once, to … Continued
We have all heard the phrase “the fortune is in the follow up” but are you guilty as charged of neglecting leads and botching the follow up? For many businesses, following up with potential customers and clients is the one … Continued