Just How Much Is An Arm and A Leg

  If you have a social media profile, you can join local groups in your area. I belong to several local groups on social media. These groups can be a useful tool for finding the best places to eat, activities … Continued

Central Comm and Branding

    Branding..You have probably been hearing about it for a while now, and perhaps you aren’t quite certain what it means? 

Central Comm, Customer Service Matters

  At Central Comm, we not only service our customers, we service our customers’ customers. If you think customer service is an important tool in your business tool belt, just imagine how critical good customer service is to Central Comm’s … Continued

The Added Benefits of a Virtual Receptionist

  There’s a funny, not funny, situation which occurs every so often at our answering service. We have had customers call us and say, thank you. Thank you for the great service we receive from our Central Comm virtual receptionist. … Continued

Taking Responsibility

So many of us strive for perfection, and there are days when we do everything right, and everything runs smoothly. Other times we try our best, and despite all of our efforts to be prefect, we find that we aren’t. … Continued

Virtual Receptionist or Answering Service

Does your company need the services of a Virtual Receptionist, versus an operator who answers the phones and takes messages? While both job titles involve answering phones, one does more than the other.  Each one will take a message and … Continued

About Customer Relationship Management

At Central Comm, here on this blog, we frequently offer advice on how to handle incoming calls. We do not usually offer advice on what to do after the calls come in.  But we would like, just this once, to … Continued

Exciting News About Higher Education in Nevada

  Central Comm has two main offices, one is in Riverside, Ca and the other is in Henderson, NV. We like to keep abreast of things that affect the people in those two states, as well as the rest of … Continued

Who Is Central Comm and What Do We Do?

Central Communications answers the call. For over 50 years now, we have served clients from Southern California to Florida. We help businesses across America with several different types of phone answering services. At Central Comm, once we sign up a … Continued

The Importance of Follow Up

We have all heard the phrase “the fortune is in the follow up” but are you guilty as charged of neglecting leads and botching the follow up? For many businesses, following up with potential customers and clients is the one … Continued