Central Comm and Branding

    Branding..You have probably been hearing about it for a while now, and perhaps you aren’t quite certain what it means? 

Advantages of Outsourced E-Commerce Call Centers

    Business is good and you are stretched thin trying to keep up. It’s your goal is to provide effective customer support to your customers while keeping your costs low. Whether via phone or online, you want your customers to get great 24/7 customer service.  Have you thought about outsourcing some of your company’s […]

The Added Benefits of a Virtual Receptionist

  There’s a funny, not funny, situation which occurs every so often at our answering service. We have had customers call us and say, thank you. Thank you for the great service we receive from our Central Comm virtual receptionist. But I have a problem. When new clients come to the area and visit our […]

Are You Open For Business 24/7?

  If you own a website and you offer products for sale on that website, then you are open for business 24/7. If you are a Mom and Pop shop, or if you are Chip Gaines, it doesn’t matter. When a customer needs your help or an order is not properly processed, they are going […]

Multitasking,Good or Bad?

Multitasking. It’s a misnomer, because other than walking and chewing gum, most of the time what we call multitasking is actually not. It’s jump tasking. Meaning we start one task and get it to a certain point, and then we jump into another task and so on and so on. There are other instances of […]

Who Is Central Comm and What Do We Do?

Central Communications answers the call. For over 50 years now, we have served clients from Southern California to Florida. We help businesses across America with several different types of phone answering services. At Central Comm, once we sign up a customer they tend to stay. In Orange County, San Diego County and Riverside County, some […]

How To Stay Cool Under Pressure

Let’s face it life can be stressful at times. Stress can be a useful tool that our bodies use to get us out of dangerous situations. But for most of us, stress is something which can harm out health and even our relationships with our co-workers and our family members. Most of the time stress […]

Corporate Wellness

  If you are looking for a  new career then getting in on the ground floor of the Corporate Wellness Industry is a great place to begin. According to Inc. Magazine, the corporate wellness Industry is thought to be in the $7 billion range. Business owners lose millions of dollars each year in their health […]

What You Say IS Important

What You Say is Important At Central Communications, we are a phone kind of company. There are people who dislike talking on the phone. That is usually because they can’t see the callers face and gauge their reactions. We understand that. But we also know for certain that if you spend as much time on the phones […]

Today is National Tradesman Day

On Facebook and other social media outlets, we often see posts about National Donut Day, National Milk Shake day and others. Some national celebration days are important to us, like Labor Day and Fourth of July, others are more for fun. Just for the heck of it, I looked up a list of National Days […]